Policy

BY PLACING AN ORDER, YOU ARE PURCHASING A PRODUCT/SERVICE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS:

 

All orders can be purchased subject to availability. Online payments are processed via Paypal.

We have the right to cancel and reject any orders where any form of risk or security is compromised. 

Please review your order carefully before committing to purchase.

If you have any questions or concerns in regards to the sizing or condition of the items listed, please contact us prior to purchase to avoid disappointment.  

We ensure all items are inspected before being dispatched for the purpose of quality control.

 

PAYMENTS

Products are available online to purchase. Payment method for Checkout is processed via PAYPAL, a safe secure payment processor. However, if you wish to purchase a product you cannot see, please use the provided contact form stating detailed information with regards to your enquiries such as product name, size, colour, shipping destination etc.

We will respond to your email with payment details and request delivery info etc.

Alternatively, for a faster response, you can DM (Direct Message) us via Instagram - @Replicagod.exclusive


 

DELIVERY AND RETURNS

Standard delivery by DHL takes 5-7 business days. A tracking number will be provided 2-4 days after the purchase date.

Return and Refund will be provided if the item is partly missing or deformed. Please be aware we carry out quality control before dispatch.

Once goods have been dispatched, we are not held responsible for any loss or damage caused by the courier company. We always ensure items are carefully packed and protected.

All Returns for size exchanges must be sent back within 7 days of your purchase date. We recommend using a service that ensures you can insure and track your returns.

Returns for size exchanges must be in perfect original sale condition. Items must not be worn and all tags/packaging must be intact. Exchanges must be of similar or higher value.

Return for exchanging different item(s) will result in a 30% fee of the original item as a service fee.

Any returned items must be in its original box and packaging with all original contents included such as spare laces dustbags shoe filler paper etc.

Items must have no signs of wear or odour. If products are returned with wear / damage, these will be returned back to the customer.

If the buyer refuses to receive the item, only 50% of the transaction will be refunded.

IMPORTANT NOTICE FOR NON-US CUSTOMERS:

Duty fees are not included in your purchase, the amount of import tax may vary according to the laws of each country.

SALE – Any items on Sale cannot be returned or refunded.

Please be patient with us for all returns, exchange and refund queries as we always have ongoing work with our current clientele.

 

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QUALITY CHECK BEFORE SHIPPING

WORLDWIDE DELIVERY 5 WORKING DAYS

SIZE EXCHANGE UP TO 7 DAYS

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